Bath Out, Walk-In Shower In
From£3,450
The bath comes out and a low-threshold shower goes in its place, with a thermostatic anti-scald valve and a glass screen. 3–4 working days.
Ask about a bath-to-shower swap →- Walk-in showers from £3,450
- 0% VAT for eligible customers
- Grab rails that look architectural
Level-Access & Mobility Bathrooms in Carlisle & Cumbria. Safe, step-free and still a room you'll love using.
Walk straight into the shower, stand on tiles that grip when they're wet, and never get a scald. Mark Henderson plans every rail, seat and toilet height around the person who'll use them, then fits it all with the same 10-year written no-leak warranty as our wetrooms.
Mark's mobile rings firstSurveys & installations Mon–Fri 8am–6pm, Sat 9am–1pm · Emergency leaks & cylinder call-outs 7 days, 8am–8pm
01 — What changes for you
Easier and safer every day, without looking like a hospital.
Each feature below is described the way you'll notice it. The technical detail is underneath, for anyone who wants it.
Walk straight into the shower
No bath side to climb over. Either a low-threshold shower tray with a 25mm lip, or a completely level wetroom floor with no lip at all, wide enough for a walking frame or wheelchair.
Floors that grip when they're wet
R11 slip-resistant porcelain, the grade made for wet floors. It's matt underfoot but still easy to wipe clean, and comes in stone, slate and concrete looks.
No scalds, ever
A thermostatic anti-scald valve (TMV3 approved) caps the shower at a safe 41°C and shuts the hot water off if the cold supply fails. Ideal for anyone with reduced feeling in their hands or feet.
Grab rails that look like design
Slim rails in brushed brass, matt black or chrome, matched to the taps. We add solid timber or masonry fixings behind the wall first, so every rail takes full body weight.
A toilet at the right height
A comfort-height WC puts the seat at about 43–48cm instead of the usual 40cm. Sitting down and standing up take far less effort, especially after a knee or hip operation.
A seat when you need one
A fold-down shower seat that folds flat against the wall when it isn't in use, with the shower controls and a rail within reach of the seat.
When you ring
One number. Mark's mobile rings first.
Surveys & Installations: Mon–Fri 8am–6pm, Sat 9am–1pm · Emergency Leaks & Cylinder Call-Outs: 7 Days (8am–8pm)
Who answers
Mark, first
Call 01228 587 745 and Mark Henderson's mobile rings first. Only if he's under a floor or soldering pipework does reception take your postcode and job details, so Mark can ring you back between jobs.
Surveys & installations
Mon–Fri 8am–6pm
Sat 9am–1pm
Free home surveys, bathroom and wetroom fitting, and cylinder installations.
Emergency call-outs
7 days · 8am–8pm
Leaks, burst pipes and cylinders with no hot water. The £95 leak diagnosis is the same price every day. Ring after 8pm and Mark calls you back from 8am.
One firm for the whole job. We handle all bathrooms, wetrooms, unvented hot-water cylinders (G3) and plumbing leaks in-house, and partner with our dedicated Gas Safe heating engineer whenever a job includes a boiler swap or gas pipework.
02 — Fixed guide prices
What a mobility bathroom costs, before you ring.
Every price includes labour, materials and waste removal, and is confirmed in an itemised written quote after a free home visit. Prices are shown at the standard rate; if you qualify for 0% VAT (VAT-free), your price is lower (see below).
Full Level-Access Wetroom
From£5,400
No step and no tray: one level, non-slip floor from the door to the drain, waterproofed wall to wall. 8–10 working days.
How we make a wetroom 100% waterproof →Anti-Scald Thermostatic Shower Valve
From£265
TMV3-approved valve, capped at 41°C and checked with a thermometer on the day. Swapped into your existing shower where the pipework allows.
Book a valve upgrade →Comfort-Height WC
From£395
Supplied and fitted, with the old toilet taken away. Wall-hung versions on a concealed frame can be set to the exact height you need.
Ask about a comfort-height WC →Discreet Grab Rails
From£85 each
Brushed brass, matt black or chrome, fixed into solid backing we add behind the wall. Positioned with you on the day, not from a catalogue drawing.
Ask about grab rails →Fold-Down Shower Seat
From£195
Wall-mounted, padded or slatted, folding flat when it isn't needed. Fitted at the height that suits the person using it.
Ask about a shower seat →03 — 0% VAT disability relief
Adapting a bathroom because of a disability? You may qualify for 0% VAT (VAT-free) installation.
0% VAT (VAT-free) relief under HMRC Notice 701/7
When a bathroom, wetroom or walk-in shower is being adapted for someone living in your home who has a chronic illness or disability, the eligible supply-and-fit work is charged at 0% VAT, saving the standard 20% VAT. HMRC sets the rules in VAT Notice 701/7.
- Tell Mark at the free home visit who the bathroom is being adapted for.
- You sign a short self-declaration form. Mark brings it with him, and no doctor's letter is required.
- Your written quote shows which parts are VAT-free, so you see the real price before you decide.
Example: a level-access wetroom from £5,400 at the standard rate is from £4,500 when VAT-free.
- Aged 60 or over, without a qualifying condition? Grab rails, built-in shower seats and similar mobility aids fitted in your own home are charged at the reduced 5% rate instead of 20%.
- What isn't covered: purely decorative upgrades that aren't part of the adaptation.
- Applying for a Disabled Facilities Grant? Grants run through Cumberland Council or Westmorland and Furness Council. We'll quote against the occupational therapist's recommendations so the paperwork lines up.
We can explain the rules, but we can't decide eligibility for you. If you're unsure, check HMRC VAT Notice 701/7 or ask your occupational therapist before signing the declaration.
04 — Same doorway, before and after
From a high-sided bath to a flush walk-in shower.
Helen's mum could no longer step over the side of the bath. Drag the handle to compare the same doorway before the strip-out and on handover day.
↔
What changed for Helen's mum
The floor was dropped between the joists so the tiles meet the landing with no step at all. The shower floor slopes gently to a slim drain, and the whole room is waterproofed underneath before a single tile went down.
A brushed brass rail sits inside the shower at her height, beside a thermostatic shower she can't accidentally turn too hot. Total paid: £5,850, over 9 working days.
Read the full Stanwix job →05 — Recent mobility bathrooms
Three Cumbrian homes, and what each one paid.
Every price below is the final invoice total, including labour, materials and waste removal.
Harraby, Carlisle · CA1 3 · Jun 2026
Bath out, walk-in shower in, for Dad after a hip operation
- Bath removed; low-threshold stone resin tray with a 25mm lip
- TMV3 anti-scald valve capped at 41°C
- Fold-down seat and two matt black rails
- Comfort-height WC swapped in on day one, so the toilet worked every evening
- Zero-rated for VAT: his daughter signed the eligibility declaration
- Paid
- £4,180
- On site
- 4 days
- Postcode
- CA1 3
Stanwix, Carlisle · CA3 9 · Sep 2026
Level-access wetroom for Mum in an Edwardian semi
- High-sided bath and cracked tiles out
- Floor dropped for a flush, step-free entrance
- Whole room waterproofed and flood-tested for 24 hours
- R11 non-slip porcelain on the floor and walls
- Brushed brass rail set to Mum's height
- Paid
- £5,850
- On site
- 9 days
- Postcode
- CA3 9
Beacon Edge, Penrith · CA11 8 · Jul 2026
Accessible bungalow wetroom with a full-flow shower
- Flush stone floor with no tray lip to catch a foot or a wheel
- Comfort-height wall-hung WC with a fold-down support rail
- Cool-touch thermostatic shower that holds its temperature
- Lit recessed niche, so bottles never sit on the floor
- Bigger hot and cold pipes to the shower for full flow
- Paid
- £5,650
- On site
- 8 days
- Postcode
- CA11 8
£15,680 paid across these three jobs. No deposit is taken before the start date, and the price on the quote is the price you pay.
06 — Planned around the person
Rail heights are set with you, not from a drawing.
At the free home visit Mark watches how the bathroom gets used now: where a hand reaches for support, which side someone gets out of the bath, how much room a frame or chair needs. Rails, the seat and the shower controls are then marked on the wall with you before anything is fixed.
If an occupational therapist has already written recommendations, bring them along and we'll work to them. Mark and Ryan do the whole job themselves, so the person who measured is the person who fits it.
Will it look like a hospital bathroom?
No. Rails come in brushed brass, matt black or chrome to match the taps, the tiles are ordinary-looking porcelain with a non-slip finish, and the seat folds flat. Most visitors won't notice it's an adapted bathroom.
Do I pay VAT on a disability bathroom adaptation?
Usually not. If someone living in the home has a chronic illness or disability and the work is to adapt the bathroom, wetroom or walk-in shower to their needs, the eligible supply-and-fit work is charged at 0% VAT (VAT-free), saving the standard 20%, under HMRC VAT Notice 701/7. You sign a short self-declaration form that Mark brings to the free home visit, and no doctor's letter is required. If you're 60 or over without a qualifying condition, mobility aids such as grab rails and built-in seats are charged at 5%. We'll explain the rules, but eligibility is your declaration to make.
Can grab rails go on a plasterboard wall?
Not safely on plasterboard alone. We open the wall and add solid timber behind it, or fix into the masonry, so every rail takes full body weight. On a full refit this is built in before the tiles go on.
How long will we be without a shower or toilet?
A bath-to-shower swap takes 3–4 working days and a full wetroom 8–10. We keep the toilet working every evening wherever the layout allows, and tell you in advance about any day it can't be.
Do you work with Disabled Facilities Grants?
Yes. Grants are run by Cumberland Council and Westmorland and Furness Council. We'll provide an itemised quote that follows the occupational therapist's recommendations.
When can I reach you?
Surveys & installations: Mon–Fri 8am–6pm, Sat 9am–1pm. Emergency leaks & cylinder call-outs: 7 days, 8am–8pm. Mark's mobile rings first; if he's under a floor or soldering pipework, reception takes your postcode and job details and Mark rings you back between jobs.
Free home visit
Start with a free home visit from Mark.
He'll measure up, talk through who the room is for and check whether 0% VAT could apply. You get an itemised written quote within 48 hours.
Mark's mobile rings first · Emergency leaks & cylinder call-outs 7 days, 8am–8pm