Full Bathroom Refurbishment
From£4,800
Complete strip-out, pipework alterations, plastering, wall & floor tiling, suite installation, and waste removal. Completed in 7–10 working days.
View bathroom installations →Mark's mobile rings first
Surveys & installations: Mon–Fri 8am–6pm, Sat 9am–1pm
Emergency leaks & cylinder call-outs: 7 days, 8am–8pm
BPEC G3 Certified · WRAS & Water Regs Compliant · Carlisle, Penrith, Keswick & Brampton
Full bathroom refurbishments, level-access wetrooms, shower and leak repairs, and unvented hot water cylinders for strong mains-pressure showers, across Carlisle, Penrith, Keswick, Brampton and Haltwhistle.
When you ring
Surveys & Installations: Mon–Fri 8am–6pm, Sat 9am–1pm · Emergency Leaks & Cylinder Call-Outs: 7 Days (8am–8pm)
Who answers
Call 01228 587 745 and Mark Henderson's mobile rings first. Only if he's under a floor or soldering pipework does reception take your postcode and job details, so Mark can ring you back between jobs.
Surveys & installations
Mon–Fri 8am–6pm
Sat 9am–1pm
Free home surveys, bathroom and wetroom fitting, and cylinder installations.
Emergency call-outs
7 days · 8am–8pm
Leaks, burst pipes and cylinders with no hot water. The £95 leak diagnosis is the same price every day. Ring after 8pm and Mark calls you back from 8am.
One firm for the whole job. We handle all bathrooms, wetrooms, unvented hot-water cylinders (G3) and plumbing leaks in-house, and partner with our dedicated Gas Safe heating engineer whenever a job includes a boiler swap or gas pipework.
01 — Published prices
Every job comes with an itemised written quote. No hidden extras and no vague day-rate surprises. Prices include labour, materials and waste removal.
From£4,800
Complete strip-out, pipework alterations, plastering, wall & floor tiling, suite installation, and waste removal. Completed in 7–10 working days.
View bathroom installations →From£5,400
A step-free shower floor that's 100% waterproof underneath (Schlüter-KERDI tanking), non-slip porcelain tiles and a 10mm frameless glass screen.
View wetroom conversions →From£1,650
Two showers at full pressure at once. Heatrae Sadia Megaflo and Santon unvented cylinders, fitted and serviced by a BPEC G3-qualified plumber.
View unvented cylinders →From£115
Van stock of genuine Mira, Aqualisa, Grohe, Bristan, and Triton cartridges, thermostatic valves, and Stuart Turner shower pumps.
Book a shower repair →From£95
Dripping ceramic disc taps, syphon/fill-valve rebuilds, concealed cistern repairs, and designer bathroom towel warmers.
Get a fixed plumbing price →£95 Fixed diagnosis
Hidden leaks found with a thermal camera before anything gets ripped out. Burst pipes, weeping joints, seized stopcocks and overflowing cisterns, 7 days, 8am–8pm.
How the £95 leak diagnosis works →Also: level-access & mobility bathrooms with walk-in showers, discreet grab rails and comfort-height WCs. Prices include labour, materials and waste removal.
02 — Bathroom packages
One team from strip-out to silicone. Every package is quoted in writing after a free survey.
From £2,950
Suite swap in existing layout
Includes:
From £5,450
Everything in Cloakroom Refresh, plus:
From £7,800
Everything in Complete Family Bathroom, plus:
03 — How Mark works
A shower leak usually starts behind the tiles, so we tank first, test it, then tile. Six things we never skip.
04 — Recent jobs
★ 4.9 from 74 Google reviews. Three of the latest, word for word — plus the Stanwix wetroom, before and after.
Helen Graham · Stanwix, Carlisle (CA3)14 Sep 2026
14 Sep 2026 · Google
“Mark and Ryan ripped out our tired 1990s bathroom in Stanwix (CA3) and built a walk-in wetroom for my mum. They tanked the entire floor and walls, laid non-slip porcelain tiles, and took every bag of rubble away the same afternoon. Spotless work.”
Helen Graham
Stanwix, Carlisle (CA3)
28 Aug 2026 · Google
“Our Mira digital shower died on a Sunday afternoon. The phone was answered straight away, we got a text confirmation within seconds, and Mark arrived Monday morning in Dalston with the exact valve cartridge on his van. Fixed in 45 minutes for the exact £115 quoted.”
David & Clare Bell
Dalston (CA5)
03 Aug 2026 · Google
“Replaced a noisy gravity tank in our Brampton sandstone cottage with a 210L Heatrae Sadia Megaflo unvented cylinder. For the first time in 12 years both showers run at full mains pressure at the same time. Neat copper pipework.”
Richard Armstrong
Brampton (CA8)
05 — Free written quote
06 — Areas covered
Unit 4 Kingstown Broadway, Kingstown Industrial Estate, Carlisle, CA3 0HA.
We handle all bathrooms, wetrooms, unvented hot-water cylinders (G3) and plumbing leaks in-house, and partner with our dedicated Gas Safe heating engineer whenever a job includes a boiler swap or gas pipework. You still deal with one person, Mark, and get one written quote.
Surveys & installations: Mon–Fri 8am–6pm, Sat 9am–1pm. Emergency leaks & cylinder call-outs: 7 days, 8am–8pm. Mark's mobile rings first. Only if he's under a floor or soldering pipework does reception take your postcode and job details, so Mark can ring you back between jobs.
7 to 10 working days from strip-out to silicone seal.
No. We bag and remove all old baths, tiles and rubble ourselves, usually the same day it comes out.
Yes. After a free survey you get an itemised written quote. Prices include labour, materials and waste removal, and the price on the quote is the price you pay.
The 5-year workmanship warranty covers our labour and every joint we make. The 10-year Schlüter tanking warranty covers the waterproofing system behind your tiles, and comes with every Schlüter-tanked wetroom and shower zone.
There's no separate call-out fee. Leaks are a £95 fixed diagnosis at the same price 7 days a week, 8am–8pm, and the repair price is confirmed before any further work.