Eden ValleyBathrooms & Plumbing · Carlisle
Mark's mobile rings first
Surveys & installations: Mon–Fri 8am–6pm, Sat 9am–1pm
Emergency leaks & cylinder call-outs: 7 days, 8am–8pm
Between Brampton, Talkin, Lanercost and Haltwhistle, a lot of homes are farm steadings, barn conversions and stone cottages heated by oil or a heat pump. That changes which hot water cylinder you need, and a bathroom on a two-foot-thick outside wall needs lining before it's tiled.
01 — Off the gas grid
An unvented cylinder gives you mains-pressure showers whatever heats the water. What changes is the cylinder inside, and who looks after the heating side.
| Your heating | What we fit, and who does what | Fitted from |
|---|---|---|
| Oil boilerSystem or regular | A standard indirect unvented cylinder, usually 210L–250L. Mark fits the cylinder and connects the water side and zone valve. Any work on the oil boiler itself is done by an OFTEC-registered oil engineer. | £1,890 |
| Air-source heat pump | A heat-pump cylinder with an extra-large coil, because heat pumps heat water more gently. Usually 250L. Mark fits and safety-certifies the cylinder; the heat pump stays with the MCS installer who looks after it. | £2,640 |
| Mains gasBrampton town | A standard indirect unvented cylinder. If the boiler needs swapping too, our partner Gas Safe heating engineer does the gas side on the same quote. | £1,650 |
| Solid fuel or back boiler | Can't safely heat an unvented cylinder directly. We'll say so on the survey and suggest a booster pump or a different setup instead. | Pump from £480 |
Before anything is ordered, Mark measures mains pressure and flow at your stopcock. Farm supplies at the end of a long pipe can be weak; with less than 1.5 bar and 20 litres a minute, a booster pump is the better answer, and he'll tell you so.
When you ring
Surveys & Installations: Mon–Fri 8am–6pm, Sat 9am–1pm · Emergency Leaks & Cylinder Call-Outs: 7 Days (8am–8pm)
Who answers
Call 01228 587 745 and Mark Henderson's mobile rings first. Only if he's under a floor or soldering pipework does reception take your postcode and job details, so Mark can ring you back between jobs.
Surveys & installations
Mon–Fri 8am–6pm
Sat 9am–1pm
Free home surveys, bathroom and wetroom fitting, and cylinder installations.
Emergency call-outs
7 days · 8am–8pm
Leaks, burst pipes and cylinders with no hot water. The £95 leak diagnosis is the same price every day. Ring after 8pm and Mark calls you back from 8am.
One firm for the whole job. We handle all bathrooms, wetrooms, unvented hot-water cylinders (G3) and plumbing leaks in-house, and partner with our dedicated Gas Safe heating engineer whenever a job includes a boiler swap or gas pipework.
02 — Cold stone walls
In a steading or stone cottage, the bathroom is often on an outside wall. Tile straight onto it and the tiles stay cold, condensation runs down them and the grout goes black. So we line the wall first.
Old stone has to be able to dry out. We check for rising or penetrating damp first; if there's a problem with pointing or guttering, we'll tell you before anything is covered up.
Insulated waterproof tile boards go on battens with a small ventilated gap behind, so the stone can still breathe while the room side stays warm.
The shower area is sealed with the Schlüter-KERDI waterproof layer and flood-tested for 24 hours, backed by a 10-year written no-leak warranty.
An electric underfloor heating mat under the porcelain takes the chill off stone-flagged or slab floors, on its own thermostat.
Lining an outside wall takes about 40–60mm off the room. Mark marks it out on the survey so you can see the finished size before you decide.
03 — Recent A69 jobs
Final invoice totals, including labour, materials and waste removal.
Talkin · CA8 1 · Apr 2026
Lanercost · CA8 2 · Feb 2026
Haltwhistle · NE49 0 · Sep 2026
£11,140 paid across these three jobs. Also in Brampton: the 210L Megaflo on Main Street, CA8 1 (£1,890) →
04 — Along the A69
Brampton is about 18 minutes from our Kingstown base and Haltwhistle about 35, straight along the A69. Haltwhistle sits over the county line in Northumberland, but it's on the same road and gets exactly the same prices and the same 7-day leak and cylinder call-outs.
Many farmhouses up here are at the end of long supply pipes, and some are on private water. Mark checks pressure, flow and water quality on the survey before recommending a cylinder.
Yes. An unvented cylinder runs off your mains water, not your gas. It's heated by your oil boiler or heat pump, so with enough mains pressure and flow you get strong showers just the same.
It will with the right cylinder. Heat pumps heat water more gently, so we fit a heat-pump cylinder with an extra-large coil, usually one size bigger than you'd have with a boiler.
An OFTEC-registered oil engineer. We look after the cylinder and its yearly £95 safety service; if you need an oil engineer, we can put you in touch with one we work alongside.
Yes. It's in Northumberland (NE49), but it's 35 minutes along the A69 and gets the same prices and 7-day leak and cylinder call-outs as Brampton.
Not until the damp is sorted. We'll check on the survey and tell you whether it's pointing, guttering or ground level. Once the wall is dry, we line it with insulated boards on a ventilated gap before tiling.
Surveys & installations: Mon–Fri 8am–6pm, Sat 9am–1pm. Emergency leaks & cylinder call-outs: 7 days, 8am–8pm. Mark's mobile rings first; if he's under a floor or soldering pipework, reception takes your postcode and job details and Mark rings you back between jobs.
Free flow test
A free pressure and flow test at your stopcock tells Mark which cylinder suits your heating, or whether a pump is the better answer.
Mark's mobile rings first · Emergency leaks & cylinder call-outs 7 days, 8am–8pm